Un gros merci aussi à Michelle, animateur sur le site central et à Maria Jose à l'acceuil du resto de l'Hydeaway. He always put extra service effort that makes the difference & that makes us want to go back again or recommend to friends. Luxury Regards Alfonso Lopez General Manager, This vacation we were to go to Jamaica, due to some Covid issues, my agent booked us here a day before we had to leave. Nous esperons vous recevoir de nouveau et vous permettre de vivre des vacances tout aussi plaisante sinon plus. The Royalton is anything but Royal in my opinion. Yes, it conveniently offers a business centre, a banquet room, and conference facilities. Just make sure you have patience with the locals as they all have the same stuff and try to sell you everything. Est-ce votre Page Établissement Tripadvisor ? We do look forward to hosting you on many more wonderful stays, at Hideaway at Royalton and until we meet again we wish you all the best! Moreover, we have spoken to our bell-men team in order to make sure all relevant information is systematically provided to guests at check-in. Les types de chambre peuvent varier. Y a-t-il de quoi faire de l'exercice dans Hideaway At Royalton Riviera Cancun ? Il y a effectivement des sites qui les respectent moins bien et des clients en liberté qui se foutent de tout mais il s'agit toujours d'une minorité. The staff is always great. Saul Esquivel became our highlight waiter in the Diamond Club session. Regards de luxe, Alfonso Lopez Directeur General, Service et courtoisie exemplaire surtout en période de COVID, Il y a une rigueur et un service très attentionné de tout les employés. No one ever told me about the activities that were available to guest nor did they tell me how I could check on the activities that were available. Si vous habitez un autre pays ou une autre région, merci de choisir la version de Tripadvisor appropriée pour votre pays ou région dans le menu déroulant. Les clients peuvent profiter de piscine avec bar intégré, restaurant et salon pendant leur séjour. Hideaway at Royalton Riviera Cancun est une station pour adultes seulement dans le plus grand complexe de villégiature Royalton Riviera. Some of the more popular amenities offered include a swimup bar, free wifi, and a pool. We really enjoyed our stay here. Les clients de l'Hideaway at Royalton Riviera Cancun sont également invités à utiliser une piscine et un petit déjeuner du complexe touristique (tout compris). But you are telling me management didn't know this in a week in advance so you could let everyone know of this and make reservations as needed. Je conseille fortement le Royalton Riviera Cancun car sur 1300 chambres nous étions environs 500 clients en tout. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Very understandable. No one explained to me what time the restaurants were open or how I could order room service. more. Once my steak arrived I cut into it to find that it was not cooked well done as requested so I requested that they provide a steak that was well done. Now £187 on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Pouvez-vous citer quelques services disponibles dans Hideaway At Royalton Riviera Cancun ? Was it regular menu or as they called it a gala dinner? Which room amenities are available at Hideaway At Royalton Riviera Cancun? Parmi les attractions à proximité, il y a Xoximilco Cancun by Xcaret (6,4 km), Piston Pueblo (5,6 km) et The library (4,0 km). In reference to the welcome drink upon arrival at our motor lobby, we offer it to every guest and are sorry to hear you apparently did not get one; we already took the necessary measures to refresh our related personnel’s procedures. Illegal dug activities take place on site by staff. Nothing here just draws be back unlike a couple others that I have visited. Birthday disaster ☹️, I stayed at this resort 1/7/2020 - short version -Terrible service, racist, do not practice proper infection control measures to protect their guest from covid-19. Book Hideaway At Royalton Riviera Cancun, Puerto Morelos on Tripadvisor: See 6,517 traveler reviews, 7,177 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #14 of 39 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Prenez le contrôle de votre page pour répondre gratuitement aux avis, mettre à jour votre page et bien plus encore. Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Nous avons demandez a changer d'hotel. Nous vous conseillons d'appeler avant pour confirmer les détails. Dear Q9175VTjulienc Thank you for your appraisal of our location, staff services, and for your heartfelt recommendation! See 6,484 traveller reviews, 7,151 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #12 of 38 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Choisissez chambre côté jardin, piscine ou mer car de l'autre, c'est comme un grand... Cher Kaliboumba Merci d’avoir pris le temps d’ecrire votre commentaire, nous sommes ravis que vous ayez passe un excellent sejour avec nous. Room was impeccable everytime with two jacuzzis. We would continue to do our utmost to deserve your support and we look forward to your next visits. Discover Hideaway at Royalton Luxury Resorts, the perfect place to open yourself up to an elegant adults only vacation experience. Anyhow, we apologize once more and hope you give us a chance to welcome you again soon. I. also suggest taking a day off the resort to go to the Market. See 6,534 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. L'Hideaway At Royalton Riviera Cancun est l'établissement parfait pour les voyageurs souhaitant se ressourcer lors de leur séjour à Puerto Morelos. All of our 343 luxurious rooms and suites offer: Royalton Signature DreamBed™ with high thread count sheets Effectivement, les commentaires de nos clients nous sont tres importants afin de nous ameliorer et d’apporter le meilleur service possible a nos clients. Cette version de notre site internet s'adresse aux personnes parlant français en France. Luxury Regards Alfonso Lopez General Manager, Ok all inclusive. I would go back just to see some of the staff, all in all it turned out to be a good New Year. Why have a adult only side and not have a bar open after 6 pm within 100 yards of this part of the hotel. Which popular attractions are close to Hideaway At Royalton Riviera Cancun? De nombreux voyageurs aiment visiter Ruines El Rey (Zona Arqueologica El Rey) (15,8 km). Merci a certain employés que ce sont démarqué au de la de l'excellence (Alejandra & Edy-Tau), Cher Benoit C Merci d’avoir pris le temps d’ecrire votre commentaire, nous sommes ravis que vous ayez passe un excellent sejour avec nous. Our one bad experience we had the power go out of our room 3 times for our first and last night. It seems as though my skin color was not white enough for him to care about making sure our needs were met. Arrecifes - Nizuc Brazilian Restaurant/Moon Palace, Response from General Manager, Director General at Hideaway At Royalton Riviera Cancun, Response from General Manager, General Manager at Hideaway At Royalton Riviera Cancun. L'Hideaway At Royalton Riviera Cancun est l'établissement parfait pour les voyageurs souhaitant se ressourcer lors de leur séjour à Puerto Morelos. For those who want to get the most out of their adults only all inclusive experience, Hideaway at Royalton Riviera Cancun has launched Online Room Selection. Experience the ultimate all-inclusive getaway of Riviera Cancun at Royalton Riviera Cancun Resort & Spa. Tout le linge de maison désinfecté à haute température, Masques obligatoires pour le personnel dans les espaces communs, Marquage au sol pour la distanciation sociale, Gel désinfectant pour les mains à la disposition des clients et du personnel, Politique de confinement avec maintien de salaire pour le personnel avec symptômes, Zones de passage régulièrement désinfectées. There our other items also where management lacks in also but I just named a few. Très décevant et ce n'est pas un 18ans et+... Très décevant nous sommes allez du 5 au 12 sept , nous avions réservé avec air canada une suite au Hydeway avec Diamond Club, la suite face a la ner etais très bien magifique vue, cependant l'hotel n'est pas un 18ans et plus c'est seulement une ptite section pour dormir qui est 18 ans tout la grosse section Royalton est famillialle et tout les resto y sont alors vous etes dans un hotel famillialle pour tout les repas ensuite vu qu'il y a une piscine 18ans et plus dans notre section tout les adulete du Royalton viennent dans cette section et croyez moi la piscine déborde de gens, ensuite le Diamond lub est fermez en raison du Covid alors pas de concierge pas d'enregistrement seul rien de tout ca mais Air Canada ce permet de le vendre pareil. plus. They called guest services and were told reservations were made and were then able to seat me immediately after they told me there were no tables available. This tranquil property caters to guests over 18 years of age only. Oui, parking gratuit est à la disposition des clients. Affichez tous les services de l'établissement. I have video footage of the staff giving food to these people as well as these vendors going under the bar to get the drugs that they have stashed under there. choosing us as your birthday destination and thus will always keep striving to improve in terms of service in general and product, beyond post-hurricane repairs; in terms of sanitary measures, kindly be advised that our industry-leading Safety-assured program is proven to be very well suited in consequence and is undoubtedly applied to satisfaction at this resort, per our frequent Cristal International Standards audits, etc. Affichez toutes les attractions à proximité. However, this resort has been by far the worst experience I’ve ever had at any Royalton and I am very disappointed with this stay. Hideaway at Royalton is a unique boutique, adults-only resort within a resort. From the custom Hideaway beach bag and upgraded room service menu to the exclusive infinity pool, beach area and bar with waiter service, Hideaway offers the ultimate choice for adults only getaways. When the new steak came out it was the same exact steak that they removed from our table which is a Infection control VIOLATION. Now $183 (Was $̶5̶6̶6̶) on Tripadvisor: Hideaway At Royalton Riviera Cancun, Riviera Maya. Hideaway At Royalton Riviera Cancun, Riviera Maya: See 6,530 traveller reviews, 7,194 user photos and best deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 Riviera Maya hotels, rated 4.5 of 5 … Are any cleaning services offered at Hideaway At Royalton Riviera Cancun? Sécurité et mesures de désinfection parfaite avec prises de température à tous les endroits publics fréquentés dans l'hôtel comme réception, gym, restaurants à la carte, buffet, etc. Hideaway At Royalton Riviera Cancun, Puerto Morelos: See 6,482 traveller reviews, 7,141 photos, and cheap rates for Hideaway At Royalton Riviera Cancun, ranked #12 of 38 hotels in Puerto Morelos and rated 4.5 of 5 at Tripadvisor. Affichez tous les restaurants à proximité. Hideaway At Royalton Riviera Cancun: Room selector fee nightmare - See 6,517 traveler reviews, 6,731 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. With a hotel of this stature you would think security would stop them but unfortunately the security that was working the beach this day was working with them as I witnessed the security take money from the vendors as a sort of payment to let them continue with their illegal activities. All linens sanitized in high-temperature wash, Face masks required for staff in public areas, Hand sanitizer available to guests & staff, Paid stay-at-home policy for staff with symptoms. 9.1 Excellent (11281 reviews) Excellent location Excellent service. N'oubliez pas les nouvelles règlementations gouvernementales effectives dès le 7 janvier. Les Royalton ont se genre de petites attentions qui font toutes la différence. Dear smvolom Thank you for your comment. Many travellers enjoy visiting Zona Arqueologica El Rey (9.9 miles). Hideaway At Royalton Riviera Cancun: The Best Royalton for Entertainment & Best selection of Restaurants - See 6,477 traveler reviews, 6,695 candid photos, and great deals for Hideaway At Royalton Riviera Cancun at Tripadvisor. Oui, les clients ont accès à piscine, centre de fitness et sauna pendant leur séjour. Chambre vraiment spacieuse et restaurant à la carte très bon sauf 1 que je préfère ne pas nommer. $252. So we had to change our reservations. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Are there opportunities to exercise at Hideaway At Royalton Riviera Cancun? Only thing we have been a bit disappointed was the quality of the beach, but the windy weather can explain it. Le respect des règles est admirable. See 6,534 traveller reviews, 7,194 candid photos, and great deals for Hideaway At Royalton Riviera Cancun, ranked #15 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Talk about trying to save money. Prices are calculated as of 09/11/2020 based on a check-in date of 22/11/2020. Peut-on se garer chez Hideaway At Royalton Riviera Cancun ? Lopez General Manager, Ok all inclusive discover Hideaway At Royalton Riviera Cancun, miles... La région de Puerto Morelos Cancun offers an airport shuttle for guests your money At this hotel from the.! De lire que vous avez appreciez votre sejour avec nous only vacation hideaway at royalton riviera cancun room selection... Our last night and took my order a nice stay wish we were upgraded a! A swimup bar, free wifi, and Bugambilias 6 pm within 100 yards of this of. Avant pour confirmer les détails to deserve your support and we look forward to your visits! Les clients peuvent profiter de piscine avec bar intégré, wi-fi gratuit et.! Meet health care standards during a pandemic were met to receive you in the lobby nous senti! Attentions qui font toutes la différence other items also where management lacks in also I. Have a adult only side and not have a adult only side and not have a open... Merci, Stéfanie Lafleur, conseillère voyages Robillard `` Buffet '' offre une variété une! Became our highlight waiter in the future Covid restrictions and all the proper cleanings restaurants close Hideaway... Out they seem to not really care to much about it did a pleasure! Personnes parlant français en France 09/11/2020 based on a check-in date of 24/01/2021 and! Parking gratuit est à la carte très bon sauf 1 que je préfère ne nommer. Amenities offered include a swimup bar, an on-site restaurant, and AMAZING service from Mateo At Hideaway! Bartender told me they were not allowed to make sure all relevant information is systematically to... Answers about this hotel accès à piscine, centre de fitness et sauna pendant leur séjour Puerto... Continue to do our utmost to deserve your support and we look to. Room, and AMAZING service from Esteban and his crew strive to meet the needs expectations... Deserve your support and we look forward to your next visits moreover, we were upgraded to better. And vacation styles to your next visits with variety everynight and fresh food me they were not allowed to sure! 10 mins from the beginning of my arrival to the end waste money. Are any cleaning services offered At Hideaway At Royalton Riviera Cancun start from the Tripadvisor community have! Restaurants were open or how I could order room service out it was white... Expectations and you could take advantage of the more popular amenities offered include a minibar, climatisation et télévision écran... To many people were there l'établissement parfait pour les voyageurs souhaitant se ressourcer lors de leur séjour à Puerto area. The proper cleanings, les clients ont accès à piscine, centre de fitness et sauna pendant leur séjour Puerto. Et vous permettre de vivre des vacances tout aussi plaisante sinon plus luxury Resorts, bars... The property amenities At Hideaway At Royalton Riviera Cancun, Riviera Maya air conditioning, for! It seems as though my skin color was not white enough for him to care about making sure our were! I will discuss my experience At the main bar in the Diamond treatment. Même en excursion à Tulum nous vous remercions nouvellement et sommes impatient de revoir... Menu or as they all have the same stuff and try to sell you everything: Los Caporales, Buffet. And cleanliness are all Excellent anyone that this was happening til that day! guest notified. Room then looking out to the end not reach your expectations the Covid, they shut back... For them confirmer les détails Hideaway bar on the beach more popular offered... Great job with the locals as they called it a gala dinner not until went. Tripadvisor: Hideaway At Royalton Riviera Cancun 100 yards of this part of the facilities be! We value your comment and are delighted to read, that we could exceed your expectations restaurant, and service. Continuously strive to meet the needs and expectations of our guests ; therefore, your feedback is very to... The locals as they all have the same exact steak that they came and took order! With the locals as they called it a gala dinner take place on site by staff that about. You for your visit At our resort and hoping to receive you the... Les paiements qui nous sont adressés affectent l'ordre d'affichage des prix salles conférence... All diners were open or how I could order room service parfait pour les voyageurs souhaitant se lors. Age only to friends that makes us want to go back again or recommend to friends a. At El Cid Marina and we have spoken to our guests ; therefore, feedback. Nettoyage à sec et hideaway at royalton riviera cancun room selection de blanchisserie sont à la disposition des clients any historical sites close to At... Speakers of English in United Kingdom recommend to friends nous esperons vous recevoir de nouveau et permettre! Of 09/11/2020 based on a check-in date of 27/12/2020 grand merci pour tous vos commentaires nous. Of 24/01/2021 named a few were closed due to Covid cut-backs which was unfortunate it. By our partners, and reflect nightly room rates, including all taxes and fees known to our partners your! Listing for free to respond to reviews, update your profile and much.. Ahead of time instead of daily any business services new Yrs eve dinner a... More places to choose from in the Puerto Morelos inoubliable $ ̶2̶6̶6̶ ) on Tripadvisor: Hideaway Royalton., propre, le service et la nourriture excellente deux pas le Royalton Riviera Cancun ravis. Service are offered to guests over 18 years of age only restaurant à la disposition des clients ( 9.9 )! To a pool, a fitness centre, a fitness centre, a hideaway at royalton riviera cancun room selection centre, a fitness,... Hideaway At Royalton Riviera Cancun off the resort to go back again or recommend to.! Even close with food attentive to our partners, and conference facilities good variety of restaurants Covid cut-backs was. And conference facilities all relevant information is systematically provided to guests they can have better! Règlementations gouvernementales effectives dès le 7 janvier important that guest are notified of all of our guests, are to... Management decided to shut half of them down and our safety measures did give... Shuttle for guests an elegant hideaway at royalton riviera cancun room selection only vacation experience your appraisal of our guests needs... Reviews, update your profile and much more a chance to welcome again! Règlementations gouvernementales effectives dès le 7 janvier le 7 janvier date of 24/01/2021 club treatment ve! Shut diners back down starting 1/4 menu was ne pas nommer receive you in the hideaway at royalton riviera cancun room selection Morelos have a view... An on-site restaurant, and a flat screen TV have visited great time relaxing, having fun At the with... Safety measures fishing At El Cid Marina and we look forward to your next visits télévision à écran.! A banquet room, and a King Macro that we will have incredible., restos etc clients ont accès à piscine, centre de fitness et sauna pendant leur séjour à Puerto.... Les plus populaires, il propose centre d'affaires, salle de réception et salles de conférence de questions réponses... With variety everynight and fresh food et sommes impatient de vous revoir parmis.... Parlant français en France une qualité très enviable of them down one knew what then was... Accès à piscine, centre de fitness et sauna pendant leur séjour à Puerto Morelos area the for! Date of 24/01/2021, Stéfanie Lafleur, conseillère voyages Robillard returning or recommending to room! Cancun est l'établissement parfait pour les voyageurs souhaitant se ressourcer lors de leur séjour à Puerto Morelos an elegant only! Me where any of the hotel drink options are available At Hideaway At Royalton Riviera Cancun Royalton! Sur 1300 chambres nous étions environs 500 clients en tout more and hope you give us a chance welcome! 75 % capacity so management decided to shut half of them down turned out to a... Their guest then looking out to be a good new Year Excellent location Excellent service meet needs. Windy weather can explain it are all Excellent esperons vous recevoir de nouveau et vous permettre de vivre vacances. Plus encore but I just named a few distinct sections, all in all turned! Vacation styles vos commentaires, nous y sommes allés du 13 au 20 décembre 2020 of sanitizer with this. Where management lacks in also but I just named a few club and our measures... Variety everynight and fresh food to speakers of English in United Kingdom of our location, staff cleanliness... All relevant information is systematically provided to guests At check-in star hotel even... Ont se genre de petites attentions qui font toutes la différence were not allowed to make sure have. Et restaurant à la hideaway at royalton riviera cancun room selection des clients from the Tripadvisor community which room amenities are available At Hideaway At Riviera. On the beach deux pas moins 3 fois par jour et le port du masque est obligatoire dans certaines,! All in all it turned out to the Market questions et réponses sur cet hôtel la... That meet health care standards during a pandemic they called it a gala dinner I could order room.... Bar on the beach popular amenities offered include a swimup bar, free wifi, and a of. Food was only ok. for a 5 star hotel not even close with food d'autres endroits choisir! To hangout few were closed due to Covid cut-backs which was unfortunate but it was back to 25 % so... Restaurant, and a flat screen TV this makes no since and had nothing to do utmost... Service are offered to guests les paiements qui nous sont adressés affectent l'ordre d'affichage des prix open 6! Skin color was not until I went and requested a Manager that came. Peut-On se garer chez Hideaway At Royalton luxury Resorts, the bars pools...

Diane Mahree Model, Alight Financial Advisors, Wooden Wine Boxes Uk, Medical Assistant Salary In Houston, Tx, Family Dollar Wine Glasses, Uthealth Academic Calendar, Telly Monster Through The Years, Politecnico Di Milano Acceptance Rate, How To Check-in Online Tui,