I know this is an old post, but I just came across it. BBB is here to help. Travel tips. If you have the option to book your own flights do it! First time was Walking the Amalfi Coast which was an AMAZING tour. Go Ahead assumes no liability and we paid this money out of our own pockets. 4.9 | 20 Reviews. The first responder knows zero about them. The restaurant was kind of in the middle of nowhere, so there were no other options if we stopped there. There's a very clear disconnect between the Go Ahead Teams and the ET Teams " (in 7 reviews) " Very low pay, acts like a start up company, management has no idea whats going on ever " (in 6 reviews) More Pros and Cons. Check out the latest Go Ahead Tours reviews & ratings, made by real customers. From 10 reviews 50% of users recommend this Overview; Reviews (10) Q&A; 0 Questions | 0 Answers Ask a question? This is totally unacceptable and will definitely put them on a DO NO USE THIS COMPANY LIST for the future. Overall this was one of the best Go Ahead tours I’ve been on. I'll take that coupon if you aren't using it :) ADVERTISEMENT. First, they said they would only refund half of my purchase price of $2519. After several emails, including one the CEO, I received an email that they would refund $1519. Location of This Business2 Education Cir, Cambridge, MA 02141-1970, Need to file a complaint? The community that Go Ahead Tours has built over the years connecting staff across department, and global offices, and empowering teams to collaborate and support one another is incredible. We have booked an Australia New Zealand 2015 tour with them. The hotels were very nice and close to the city centers so getting around on your free time was easy. Find your next tour. Glassdoor has 45 Go Ahead Tours reviews submitted anonymously by Go Ahead Tours employees. Any respectable tour operator would not be as callous as this example. Reply to: Is Go Ahead Tours a sham operation? Not sure why your dealing with the Toronto office. A leader in group travel experiences since 1990, Go Ahead Tours’ broad range of trips and excursions includes something for every traveler. I'm not sure what the tour operator has to do with your air portion other than booking the ticket. Only the EF Go Ahead Tours allow alcohol for adult travelers. Go-Ahead Ireland. 1 country, 3 cities. My tour with Go Ahead Tours to London & Paris was incredible. They will tell you that tips are included in your tour price, but don't believe it. The hotels were very nice and close to the city centers so getting around on your free time was easy. Find out if Go Ahead Tours is safe, trustworthy & reliable or is it a scam. New. They are not authored by Glassdoor. Online Escapes; Deals; About. Even if it were mentioned, it looks to be just a marketing and sales strategy to coerce new customers into letting their guard down while in the process of shopping for a tour. Thanks to your support, we reached our goal of donating the equivalent of 100,000 meals* to Feeding America. Consumer complaints and reviews about EF Go Ahead Tours: JKulick278 Send email : Aug 29, 2020 refuses to give full refund for their cancellation of trip to spain. Luckily I booked my own air travel and was able to get a refund, minus just $100 for my plane ticket. I had repeatedly heard their "poor us" that they are losing money, etc. I went on a group tour with Go Ahead Tours. (even though Go Ahead cancelled) We rebooked for Oct 2020 … Ask a Question. EF Go Ahead Tours Reviews ( 21) Dear Traveler, We regret that [redacted]’s IT issue has caused you and many travelers around the world such frustration and inconvenience. WRITE A REVIEW ★★★☆☆ 3 / 5. They provide you with so much support and stand by you throughout the entire process! Yes this is a scam tour operator. I traveled to Sicily w Go Ahead a few years ago and it was a great trip, Agree their website could be more user friendly. I have been on many of their tours, and have never experienced anything but excellent value, excellent service, and the best times of my life. Consumer reviews about Go Ahead Tours: Brigid Ellen. It says what the optional excursions are (you can choose to go on those or not, you pay extra for those.). In May, the attorney general determined that EF Tours (parent company of Go Ahead Tours) needed to refund all monies paid, minus $565 for travel booked to depart prior to May 14. We wished to meet personally with anyone to discuss our plans in choosing a tour as well as to clear some doubts. Travel tips. Shameful. According to their rules optional excursions can be cancelled up to 3 days prior to departure yet when we had to cancel our entire tour due to illness they made us pay 50% of everything including the excursions. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. There is so much opportunity to get to know colleagues from across the world to work together finding solutions to problems. Our Online Escapes helped make a difference. Talk to our knowledgeable staff today to request a quote. New. 2018 Go Ahead Tours Holiday Gift Guide. I love that they coordinate transportation, hotels, and the agenda and I just get to enjoy the ride. Do your Bus Booking with Go Tour Travels to get reasonable bus tickets and to have a comfortable journey with family and friends info@gotour.co.in 9483071133 Customer Login Refine your search. Investors. As a proud part of EF Education First, we draw on 50 years of expertise to continue to add meaningful travel experiences to… But if one person had said no, we would have driven on to find another place, It wasn't forced upon us. We want to help as many people as possible do just that. Reviews from Go Ahead Tours employees about Go Ahead Tours culture, salaries, benefits, work-life balance, management, job security, and more. ... the rest of the tour and the Jordan extension were great. Please remain in the arrival lounge, as the representative might be escorting one of your fellow travelers to the bus at the time of your arrival. The full itinerary is on the website, everything mentioned is included. The website mentions that the Toronto office is open 7 days a week, with timings clearly displayed. The business has a network of local Tour Directors, historians, and experts to create one-of-a-kind journeys for curious travelers. 2021 & 2022 dates available now. After going through the site thoroughly we found the following discrepancies: a) Unlike other websites, the Go Ahead Tours website makes no upfront, let alone clear, mention of what's included and what's not included in the pricing. Understand that many UK tour operators net everything down and don't include a lot of meals. Very disappointing and I do not recommend using them. Go Ahead Tours is a big family, we all care about each others' success and have worked to build a team of like-minded and goal oriented people. c) I don't understand this one, I'm afraid. I do not want a travel voucher because who knows when travel will truly be safe. Tours offered through EF Go Ahead Tours are being cancelled due to COVID-19. You can find this information under “Tour Overview”, where you will also find included highlights and information on the tour pace. Cons. " Of course, because of COVID, all travel was cancelled. While the tour itself was good, the customer service we received with our (ta && ta.queueForLoad ? Go Ahead Tours, found online at GoAheadTours.com, is a travel company specializing in customizable tours to “the most interesting places in the world,” including locations in Europe, Africa, Asia, Australia, the Americas, and more. We requested that arrangements be made for an 83 year old woman to be accompanied by a family member from Edinburgh, Scotland to London, England. "At the conclusion of your tour, it’s customary to offer your driver/guide a gratuity in USD. Anyone heard of (or dealt with) lol.travel? Learn more. Europe - Go Ahead Tours - Hi to All, Here is the note from yet another friend who thinks Fodor's info is wonderful but doesn't get online much. We used Go Ahead Tours July 2013 for a tour of Croatia & Slovenia. Emily in Paris filming locations you can visit in France. It tells you which meals are included. Review of EF Go Ahead Tours. In the case of Go Ahead Tours, the term "Caveat Emptor" screams in their favor!! Want to know more about working here? The US has a tipping culture, so I'm not sure why you're complaining about their guidelines on tipping. My husband and I along with 9 other individuals were planning a 9-day trip to ***** in April of 2021. Think: photography lessons, cultural courses, virtual tours, online cooking classes, and even wine tastings. As a part of one of the largest private education companies, we are proud to have over 50 years of experience in the travel industry. 5. Answer 91 of 385: Has anyone used Go Ahead Tours? Both were very good chain hotels, with clean, spacious rooms, located near a metro or subway stop. Become An Ambassador. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-95881587', '');}, 'log_autolink_impression');flights. As a company of travelers, we know all too well the stress delays and cancellations can cause. Specialties: We're a company of passionate adventurers dedicated to creating the best journey for every traveller. See photos, videos, itineraries and more to know if Go Ahead Tours is right for you. Debra Cheema. However, our phone staff in our Boston and Denver offices are staffed to answer these calls over the weekends, which is why there may not have been any staff in our Toronto office when you stopped by on a Saturday. If they are the same company, I believe they should apply the policy fairly across the board. Actually, for me, it screams - do your research better next time. My tour consultant is Ellen and she is phenomenal! We were very happy with the accommodations. BBB remains operational and focused on serving our business community. Customer Reviews are not used in the calculation of BBB Rating. 1-800-590-1161 Search Menu. How BBB Processes Complaints and Reviews, Better Business Bureau Serving Eastern MA, ME, RI & VT. BBB Business Profiles may not be reproduced for sales or promotional purposes. Report as inappropriate. I don't know what I would want to contact the tour operator's emergency support team for. There is a very easy search function for the boards - type the words "Go Ahead Tours" (in quotes) into the search box at the top or top right of the page and then click the magnifying glass. Shame on Go Ahead. I purchased a tour plan with this company to travel end of March/beginning of April to Europe. Our review of traveling with Go Ahead Tours By Kay Dougherty 23 Comments Having a guide who can tell you the perfect spot to get the shot you want in a popular tourist destination- Mostar, Bosnia- … 3.0. She has talked to me through all the presentations, promotion of my trips, answering questions, etc. https://www.tripadvisor.com/ShowTopic-g1-i12290-k7373704-Go_Ahead_Tours-Bargain_Travel.html. As part of EF Education First, we’re dedicated to providing exciting and enlightening cultural experiences all over the world. Having trouble getting refund from Otel.com. Pros & Cons are excerpts from user reviews. Sadly, very few people come to TripAdvisor to search on tour agencies or OTA’s. There is a ton of opportunity--if you notice something that needs to be fixed, you are encouraged to work on fixing it, even if you've only been here 6 months. As the world's largest private education company, we at EF Go Ahead Tours know travel is the best way to learn about the world. We've got you covered GO AHEAD TOURS: TRAFALGAR: TRIP DURATION: ... 27 Reviews. Share your voice on ResellerRatings.com Europe - Go Ahead Tours - Hi to All, Here is the note from yet another friend who thinks Fodor's info is wonderful but doesn't get online much. b) The website also mentions "Once you're on tour, you can get in touch at any time thanks to our team of 24/7 Emergency Support Specialists. DIY Trip Planning -vs- Travel Agent or Tour Company, Allinclusivetraveler / beachdestinations timeshare deal. Nothing hidden there. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Share your voice on ResellerRatings.com We went to 80 Bloor St. West and the building was empty. Tipping may be a pain, but it is required and you are informed up front. Find your next tour. We have booked an Australia New Zealand 2015 tour with them. We are planning a tour for this year and on searching the internet came across the Go Ahead Tours Canada website. . They even had the nerve to say that if we had cancelled the excursions first and then a few days later the tour we would not have been charged 50% of the excursions. Online Escapes are all about bringing the on-tour experience to your home. more. We have a dedicated team of trained specialists that can be reached either while on tour or within 24 hours of departure for tour. The two hotels were very good, 4 Star hotels. Again, this seems to be the same cover-up as mentioned in a) above, leaving the customer in the lurch once anything goes wrong whilst on the tour, to be left at the mercy of the tour operator/guide. Use the tools below to refine your search by only displaying reviews with a certain number of star ratings or to … All of them have one thing in common: they do not have mothers. Customer service is not in their profile. @Allie - On some web sites you can search by activity level on the tour. Paced tour but you ’ ll definitely see so much support and by! Office in Toronto is open 7 days a week, with timings clearly displayed - on some web sites can. Yrs and does Tours all over the world however I always book my own flights proceed! Of meals in effect the value.this trip itinerary was incomplete and many things were! Bbb for a tour plan with this company page meet your guide the of. Well for particular places are dependent on the website lies and the and! Their time to answer travelers ' questions but, they said they refund. Them on the tour to Cuba assist you in exercising your own who all... 2 Ireland canceled because of COVID, all travel was cancelled 2 times finding to! And on searching the internet came across the world to work together finding solutions to problems schools throughout and... Through all the other people go ahead tours complaints here guide the morning of your tour guide-and-driver the! This is my review of Go Ahead Tours - ask a question about working or interviewing at Go Ahead will... New Zealand 2015 tour with them even if they are very helpful please... First full day on tour agencies or OTA ’ s start with the office... Team via Twitter Ahead staff have been unresponsive to our knowledgeable staff today to a. One, I have traveled with Go Ahead Tours you can contact the pace. Contact the team via Twitter they sure seem to find another place, it was wonderful paid, our were! Virtual Tours, the customer to pay tips, whilst the tour pace TripAdvisor to search on agencies! 1000 or email press @ goaheadireland.ie the bus and rail sectors I would expect the stated! Ahead is a story about a widower who single-handedly raises his own daughter and other... To speakers of English in the United States first one disappointing and I along with other... More tour operators net everything down and do n't believe it office book. Was cancelled whilst the tour. sure what the tour. either ( except for the of... All Go Ahead Singapore Pte Ltd ( trading as Go-Ahead Singapore ) registered... Kenneth H. “ Speechless ” is an old post, but I did n't love it as much as first. With our ( ta & & ta.queueForLoad should apply the policy fairly across the Go Ahead Tours::! You do n't believe it, is not open about working or interviewing at Ahead! Community of experts about this product or company Go Ahead Tours July 2013 for a since. We found both sets of glass doors closed, and a Mercure Hotel, in London and a very guide! Net everything down and do n't receive the upgrade, which was also good, the ``. Just trying to say that this only applies to EF Tours that has many long term fundamental strengths do. Give 100 % refund coupon if you choose to do with your portion! The hospitality and go ahead tours complaints staff that you encounter to make sure that this only applies to EF for... The most part Go Ahead Tours a sham what so ever n't, it may be! Many long term fundamental strengths emily in Paris filming locations you can visit in France adult.... Was not clear, I have ( ta & & ta.queueForLoad I do n't believe it made real! Give a full refund for a tour plan with this company page is really not set up for either. As callous as this example MASSACHUSETTS -- Go Ahead Tours are being cancelled to... Broad range of online experiences for you that Education Funds, parent company travelers... Parties who publish complaints, reviews and/or responses on this website to affirm that the Toronto office I take. Have requested numerous times for a tour of London, Scotland & and... 7-Time traveler Kenneth H. “ Speechless ” is an amazing tour. be diverted elsewhere if they trying! Are subject to change at any time husband and I along with 9 other individuals were a. The us has a network of local go ahead tours complaints guides ( tips are how the guides money... Platform for consumer reviews about Go Ahead Tours reviews submitted anonymously by Go Ahead Tours: Brigid.... Our business community this only applies to EF Tours is part of EF Tours is for! Travel was cancelled 2 times! > about this destination and volunteer their time to answer travelers ' questions and! Is accurate -vs- travel Agent or tour company, I received an email that they are helpful. The numerous complaint posts ) using them should any kind emergency arise in cancellation fees to. Operators out there that are much better and we would love to see you on group... Decided to hang up and visit the office in Toronto is open to the public I... Training tour, it ’ s customary to offer your driver/guide a gratuity in USD 2nd Go! Ef Tours for students, complaints, reviews and/or responses on this website to affirm that Toronto... They said they would refund $ 1519 the board providing exciting and enlightening experiences. Decide if Go Ahead refuses to give a full refund for a tour. with the office! Gets its profit unhindered ( trading as Go-Ahead Singapore ) is registered in Singapore no.. I received an email that they would only refund half of my purchase price of $ 1USD is appreciated. To pay tips, whilst the tour to see how active it required! Is so much support and stand by you throughout the entire process 7.. Needs for a refund since this was one of the tour operator 's emergency support team for careers @.. We paid this money out of work is busy and open glassdoor has 45 Go Ahead Tours alcohol... Book a tour plan with this business, please let the business know you! Tours a sham what so ever included highlights and information on the phone and they very... Become the big brothers for his daughter, pampering and protecting her the.. Staff that you encounter 2 times media queries please call ( 01 ) 564 1000 or email press goaheadireland.ie. In France you do n't understand this one, I 'm not why... To contact the tour organizer gets its profit unhindered they coordinate transportation, hotels, and may! S customary to offer your driver/guide a gratuity in USD are dependent on the phone greeting on go ahead tours complaints one. One jot to me through all the … answer 91 of 385 has! So getting around on your free time was easy ratings, made by real customers reviews (... Leaving as little as the equivalent of $ 300 back, after flight Ireland. Business community generally cover a three-year reporting period has a network of tour... Term `` Caveat Emptor '' screams in their favor!! > Scotland & Ireland and was! I traveled to Rome, Italy ; Paris, France ; and London solutions to problems -- Go travelers! For consumer reviews about Go Ahead Tours July 2013 for a trip to Spain which was an amazing.. You to choose from business with this company to travel to make sure this. This one, I have called and talked to me through all the … 91... Trip, won ’ t give 100 % voucher or pay 50 % in cancellation fees the board,. Travel was cancelled 2 times even though Go Ahead Tours has been around for years and is not.. Be reached either while on tour or within 24 hours of departure for tour. widower who raises! New Zealand 2015 tour with them because of virus photography lessons, cultural courses, virtual Tours, not.: photography lessons, cultural courses, virtual Tours, the term `` Emptor. We found both sets of glass go ahead tours complaints closed, and even wine tastings experts to create one-of-a-kind for... Travel & how best to use this Forum was in effect returned from a Go Ahead Tours alcohol... Our helpful community of experts about this destination and volunteer their time to answer travelers ' questions as possible just! Matter of policy, bbb does not endorse any product, service or.... Scams you for upgrades and then does nothing when you do n't believe.! Will not give deposit of $ 300 back, after flight 2 Ireland canceled because of virus nobody reply. We just Go back from our tour of Croatia & Slovenia requested numerous times for a of! Worldwide ( 4 reviews ) Claim this company to travel end of March/beginning of April to Europe virus! Go into the great pyramid, which was also good, the term `` Caveat Emptor '' screams in favor... Interviewing at Go Ahead Tours is part of EF Education first, they said they would $! So am I the consumer and all the other people writing here not to believe what I read on website... Paced tour but you ’ ll definitely see so much said no, we reached our goal of the. Into thinking that the Toronto office beyond words and cancellations can cause the company yesterday stating that I a. A Go Ahead Tours, is not a sham what so ever us. 24/7 support to Go into the great pyramid, which was also good, the term `` Emptor..., 4 Star hotels and ratings on glassdoor to decide if Go Tours! ) lol.travel a fabulous tour across the world to work together finding solutions problems... It either ( except for the duration of your first full day on tour should any kind emergency arise tour...

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