the refund process was very ridiculous and didn't seem possible. Does Bahia Principe Luxury Runaway Bay offer any business services? Bahia Principe Luxury Runaway Bay Features, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff, You can get better experience for way cheaper. Pueblo Principe: stores, live music, shows, bars and disco. Dear Guest, On behalf of all the Management and team members at the Bahia Principe Grand Jamaica, we would like to thank you for taking the time to share your comments. Rooms are dated and feel closed in. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. She doesn't need much to be satisfied and the place was family friendly, or so it seemed in the pictures and reviews. Bahia Principe Luxury Runaway Bay Features, All linens sanitized in high-temperature wash, Hand sanitizer available to guests & staff. Runaway Bay is a beautiful secret waiting for your family to uncover. They will be definitely reviewed with different departments to introduce corrective actions and improvements. I would not stay at this resort again as my experience was mediocre at best. The Bahia Principe Grand Jamaica - All Inclusive is located on the beachfront in Runaway Bay, a beautiful natural area mixing mountains, lush flora, white sandy beaches and dramatic cliffs. Is parking available at Bahia Principe Luxury Runaway Bay? Feel the authentic vibes of the Jamaican culture. What food & drink options are available at Bahia Principe Luxury Runaway Bay? The elements are there for a good time but they are not brought together well. We enjoyed the amenities our room was perfect not to mention the meals favourite restaurant was Takara because i love Asian cuisine and they did not disappoint. Prices are calculated as … - See 12,579 traveller reviews, 15,363 candid photos, and great deals for Bahia Principe Luxury Akumal at Tripadvisor. No grill was there. We also appreciate your acknowledgment of Nadira who has been of great service during your stay at our resort and we are eager to inform you that all the staff mentioned has already received your congratulations. May I use this opportunity to thank you again for choosing Bahia Principe Grand Jamaica to be your holiday destination in the Caribbean? Food was only available at one place each time. See 7,595 traveller reviews, 5,550 candid photos, and great deals for Bahia Principe Sunlight Costa Adeje, ranked #32 of 68 hotels in Costa Adeje and rated 4.5 of 5 at Tripadvisor. Now £115 on Tripadvisor: Bahia Principe Grand Punta Cana, Dominican Republic. On the whole they are polite but speak when spoken to rather than saying 'Hi" or asking how things are going. Very helpful but you can tell that the issues lie outside of their circle and control. Does Bahia Principe Luxury Runaway Bay have an airport shuttle? we all could not wait to leave. This is the version of our website addressed to speakers of English in the United States. If there are children in your party, the adults-only areas of Bahia Principe Luxury hotels are excluded. Maxico, Jamaica, the Dominican Republic, the Canary Islands and Mallorca. Book Bahia Principe Luxury Akumal, Riviera Maya on Tripadvisor: See 12,576 traveller reviews, 15,901 candid photos, and great deals for Bahia Principe Luxury Akumal, ranked #14 of 22 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Prices are calculated as of 11/01/2021 based on a … Kind Regards, S. Black Bahia Principe Luxury Runaway Bay, Tripadvisor Plus Subscription Terms & Conditions, Hotels near Bahia Principe Luxury Runaway Bay, Grand Palladium Hotels & Resorts in Jamaica, Adults Only and Adult Friendly Resorts Jamaica, Hotels near Robb's Sunshine Tour & Taxi Service, Hotels near Rick's Tours and Taxi Services. we literally all found out on the SAME day. Our staff always tries to give the best possible experience for the guests. See 8,759 traveler reviews, 8,205 candid photos, and great deals for Bahia Principe Grand Punta Cana, ranked #85 of 153 hotels in Punta Cana and rated 4 of 5 at Tripadvisor. i don't think i can put EVERYTHING in writing or say it how it should be said because it was THAT BAD. We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island. The perfect opportunity for intrepid families to immerse themselves in a fascinating culture. To top it off, I had food poisoning from something I ate there. What are some restaurants close to Bahia Principe Luxury Runaway Bay? Bahia Principe Grand Tulum Bahia Principe Grand Tulum – All Inclusive - Tulum - Mayan Riviera. Check out our resorts located in the Caribbean and Spain. To be fair, we like to eat later (8-9pm), so there were lots of open slots, if you are an early eater of dinner, you may want to try to book ahead. Staff is very attentive and polite. We are sorry for the mentioned issues and disappointment with some services we offer, which certainly does not reflect the commitment and the quality that we have exhibited for many years. This was my best birthday ever The staff are friendly and follow covid protocols to the extreme. the managers in charge did not think it necessary to come and speak to us up until now NO APOLOGY. Dear Guest, On behalf of all the Management and team members at the Bahia Principe Luxury Runaway Bay we would like to thank you for taking the time to share your comments. Book Bahia Principe Grand Bavaro, Dominican Republic on Tripadvisor: See 11,878 traveller reviews, 13,199 candid photos, and great deals for Bahia Principe Grand Bavaro, ranked #87 of 153 hotels in Dominican Republic and rated 4 of 5 at Tripadvisor. we booked our reservation in celebration of our friend's bachelorette during November. See 8,759 traveller reviews, 8,205 candid photos, and great deals for Bahia Principe Grand Punta Cana, ranked #85 of 153 hotels in Dominican Republic and rated 4 of 5 at Tripadvisor. Now $254 (Was $̶3̶8̶4̶) on Tripadvisor: Bahia Principe Luxury Runaway Bay, Runaway Bay. We deeply regret the situation; as our staff always tries to give the best possible experience to the guests; and we give the proper follow up to all the requests and necessities during the stay of our customers. Best Regards, Online Reputation, Quality of service unbilivable low and poor.Everywhere line up for low quality drink.You have to pay as Miami price for same drink here.Pleasd see other reviews and please don't do same mistake as I did to come here, Dear Guest, Firstly, we would like to thank you for your detailed feedback regarding your recent stay at our hotel. Food is underwhelming. more, Facilities and services 3 lake-style pools 3 Jacuzzis Large sun terrace with gardens, sun umbrellas and loungers Pool and beach towel service BAHIA SPA (20% discount on some treatments) Sports facilities: gym, 2 tennis courts, volleyball court, football pitch Water activity centre Motorised sports (additional charge) Entertainment amphitheatre Wedding gazebo WiFi access in the lobby (free) and in rooms (additional charge) 2 main restaurants 5 speciality restaurants 5 Bars 1 Snack bar Exclusive terrace bar serving Premium drinks Private check-in/out Late check-out subject to availability 18 hole golf course. After joining a line for check in and waiting for a long while, we were told when we got to the front of the line that we were to check in at a next section. It will certainly help us to keep the focus on customer satisfaction and fulfillment of our hotel standards. It is indeed a great pleasure to learn that you have enjoyed your stay at our resort; your kind words have been shared with the team. desk, devene or devina, she tried but it was not her fault. 1 of the security guards at the main gate came back with an attitude coming at us for walking away from her. When seated to eat sometimes we completed our meals before being offered anything to drink. See 13,908 traveler reviews, 15,572 candid photos, and great deals for Bahia Principe Grand Jamaica, ranked #7 of 17 hotels in Runaway Bay and rated 4 of 5 at Tripadvisor. Most persons were compliant with the protocols, sanitization stations were strategically placed and the restaurants had ample spacings between tables and markers on the floor to ensure we could move about with limited to no contact with others. We are sorry for the mentioned issues and disappointment with some services we offer, which certainly does not reflect the commitment and the quality that we have exhibited for many years. There are more places to choose from in the Runaway Bay area. Bahia Principe Grand Tulum is surrounded by amazing natural landscapes, this hotel offers pools just steps from the beach, spacious rooms and a wide variety of dining options. Her patience, knowledge, enthusiasm and professionalism made the process very easy and stress free. i would not recommend anyone to go there, the hotel is extremely sub par definitely won't be going back not even if it was free. We also appreciate your acknowledgment of Carol who has been of great service prior to and during your stay at our resort and we are eager to inform you that all the staff mentioned has already received your congratulations. We are very much looking forward to welcoming you back for another enjoyable vacation experience at to our sunny island. If you are content by simply being in the sun, near water, access to a bar with flip-flops on, then you can consider this. Facilities and services 3 lake-style pools 3 Jacuzzis Large sun terrace with gardens, sun umbrellas and loungers Pool and beach towel service BAHIA SPA (20% discount on some treatments) Sports facilities: gym, 2 tennis courts, volleyball court, football pitch Water activity centre Motorised sports (additional charge) Entertainment amphitheatre Wedding gazebo WiFi access in the lobby (free) and in rooms (additional charge) 2 main restaurants 5 speciality restaurants 5 Bars 1 Snack bar Exclusive terrace bar serving Premium drinks Private check-in/out Late check-out subject to availability 18 hole golf course. no garden view that we paid for, the floor was hot and dirty the carpet was musty and some of us had to carry our bags as only 1 bellboy was available. However, location and size of resort holds a lot of promise if improved. It will certainly help us to keep the focus on customer satisfaction and fulfillment of our hotel standards. Yes, free parking is available to guests. Dear Guest, We really appreciate you taking the time to send your valuable comments about your stay with us as it helps to maintain the quality at the hotel. Kudos to her! Bahia Principe Grand Coba. The comments we receive from our guests are very important to maintain the quality of the service at the resort. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. anyway, we finished our meals went back to the 3rd floor only to find out we were put on the first floor over the ghetto section(it was that run down). Kind Regards, Bahia Principe Grand Jamaica, We visited February 28-March 6 2020. Many travelers enjoy visiting Runaway Bay (1.7 miles). Bahia Principe Fantasia Tenerife, Golf del Sur: See 1,289 traveller reviews, 2,165 candid photos, and great deals for Bahia Principe Fantasia Tenerife, ranked #2 of 7 hotels in Golf del Sur and rated 4 of 5 at Tripadvisor. we were hungry so we were eating some fruits in the line a security came over to us and rudly told us to put our masks on( yes were eating). we decided to leave and speak with someone at the front. Sending you our best regards, Bahia Principe Grand Jamaica, i cannot begin to fathom why and how this could have happened. Best Bahia Principe Hotels in Tenerife: find 15,483 traveller reviews, candid photos, and prices for 4 Bahia Principe Hotels in Tenerife, Spain. Discover the best hotel in Punta Cana: Bahia Principe Grand Punta Cana Resort. Are any cleaning services offered at Bahia Principe Luxury Runaway Bay? Nothing to be excited about. My friend and I stayed here the second week of June 2019 I thought I would write about my experience now since I'm trying to relive positive moments to get through this pandemic. It is the most beautiful place on earth, the resort is superb and the staff is the most gracious and hard working . See more questions & answers about this hotel from the Tripadvisor community. Warmest Regards, Online Reputation, Flew from Manchester. For the mentioned concerns, we have already taken corrective actions to meet our values again. Which popular attractions are close to Bahia Principe Luxury Runaway Bay? The weather was sunny the pool was great . We are very much looking forward to welcoming you back for another enjoyable retreat to our sunny island. It is this kind of service we need during these stressful times. it's the first hotel i've been to where i was very uncomfortable and felt disrespected. these people changed our reservation from the 12 December to the 2nd January 2021, NO CALLS, NO EMAIL, NOTHING. Bahia Principe Grand Tulum, Akumal Picture: Grand Bahia Principe Tulum - Check out Tripadvisor members' 16,387 candid photos and videos. Book Bahia Principe Sunlight Coral Playa, Magaluf on Tripadvisor: See 829 traveller reviews, 796 candid photos, and great deals for Bahia Principe Sunlight Coral Playa, ranked #8 of 29 hotels in Magaluf and rated 4 of 5 at Tripadvisor. this hotel needs more staff. Claim your listing for free to respond to reviews, update your profile and much more. From the moment we entered the property every person we encountered was pleasant and accommodating. minutes after 2 the other group members arrived, we still have not sorted out the rooms and had to send screenshots of the confirmation to the foreign department in charge of the reservation. All the staff was wonderful but my favourite was Steve the bellman who was gracious when he greeted me on arrival and was very pleasant when bidding me goodbye when I was leaving. The 4 of us had a good time the overall service was good , we had gotten recommendations to use the private airport transfers with Top choice jamaica tours and they are so legit and pleasant we are happy to not have used the shuttle . Book Bahia Principe Grand Bavaro, Punta Cana on Tripadvisor: See 11,878 traveler reviews, 13,199 candid photos, and great deals for Bahia Principe Grand Bavaro, ranked #87 of 153 hotels in Punta Cana and rated 4 of 5 at Tripadvisor. Rooms 70 Deluxe Junior Suites Room facilities: Four poster king size bed or 2 full size beds Pillowtop mattresses Air conditioning Ceiling fan Direct phone line (additional charge for external calls) Sitting are with sofa Balcony or terrace with sea view Fully-equipped bathroom with separate shower, hydromassage bath tub, wash basin, magnifying mirror and hair dryer Bathro be and slippers Don Pablo Collection amenities Radio alarm clock with iPod docking station Flat screen satellite TV Coffee-making facilities Mini-bar Ironing set Beach towels in rooms 24 hour room service Butler service in rooms (available on request) Evening turndown service Pillow menu Safe (no additional charge) Internet and international newspapers and magazines in the Club House WiFi (no additional charge 24H) Aroma menu Bahia 'au Naturel' (over 18s only): The hotel has a nudist bathing area apart from the other areas, Response from Bahia Principe Grand Jamaica, Other at Bahia Principe Luxury Runaway Bay, Response from BahiaPrincipe Jamaica, Other at Bahia Principe Luxury Runaway Bay, Response from BahiaPrincipeJamaica, Online Reputation at Bahia Principe Luxury Runaway Bay. See 4,553 traveler reviews, 5,548 candid photos, and great deals for Bahia Principe Luxury Runaway Bay, ranked #5 of 17 hotels in Runaway Bay and rated 4 of 5 at Tripadvisor. All your observations have been forwarded to the Management of the resort as the guests' satisfaction is our priority and rest assured we will be constantly striving for excellence in our services. If you give us another opportunity to host you in the future, we are sure you will enjoy your stay at our hotel. Find your own little slice of heaven at Luxury Bahia Principe Ambar Live a luxury holiday or getaway in this incredible, completely refurbished beachfront hotel; its exclusive and new themed restaurants, coffee shop and spacious and modern rooms, featuring luxurious swim-ups, are some of the novelties that we have prepared to make sure you can relax and get away from it all. Principe Luxury Runaway Bay Features, all linens sanitized in high-temperature wash, Hand sanitizer to. 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